Mary D.
I enjoy your product, but I did not receive a full tub of my #1 color 0047 for this order.
Can you send me another?
Thank you,
Mary
Cinthia H.
The painting was perfect, I gifted it to a friend and they loved it. Thank you so much. Very personal gift and heartfelt meaning.
Jill M.
It was great fun and made me feel like an artist.
Ellie P.
Loved it. I framed it.
Joann G.
I asked at least 5 times to have you adjust the colors so they would actually look like my son’s skin color and you have some fancy reflective lighting special effect or something that makes my son look like he has white patches all over his face. I also asked for my money back because of this and you never answered me. Not happy at all
Jade
No good quality
impossible to get flat shouldn't have been rolled up
edi m.
This is one of the best gifts i’ve ever given my boyfriend! it was so realistic and he loved it!
Kathleen L.
The photo was not cropped correctly. I received an email to approve it but I didn't see the email quickly enough. I immediately reminded to that email but it was too late. When I read the return policy, it did state a one time only refund. I sent multiple emails asking for this. I tried calling but couldn't find a number. I sent at least 4-5 emails regarding this. I do not intend to paint the picture because it wasn't what I wanted.
Onaleah M.
I asked multiple times to have mu paintings re configured due to them looking so cartoonish. After many attempts I wanted to just cancel my order, and no response from the company what’s so ever. Now I’m stuck with paintings that I dislike, and down 70$. It was a huge waste of money for me. I am a big lover of paint by numbers and I’m extremely disappointed.
Hannah G.
This was the perfect birthday gift! Will definitely be ordering more!
Christina G.
Paint colors are wrong for two of the 4 custom orders I ordered. I never got replies about getting new paint colors sent to me. I do not recommend this company. They never reply to my emails for help. Only way I was able to communicate with someone once was on Instagram.
Brie-Anna A.
A soothing creative experience. The colors are perfectly matched. I can't wait to finish and frame.
Dillon D.
I initially underestimated the complexity of this project, especially with the version that includes more colors. While the shipping did take longer than expected, I am extremely pleased with the final result and the overall experience. I would definitely recommend this to others!
Kayla C.
I love on how it comes with a guided sheet.
Mary Ann M.
Picture would have been great but colors were off. Instead of black and grey my dog was blue! Junked it.
Jackie S.
Item came within the time frame as they stated.
Easy to read. Paint was great.
Overall was a lot of fun and easy. Would recommend to anyone and would love to do another myself.
Devora G.
It’s so fun to do. Very detail oriented. So excited for final piece
Isaiah
I never received my package
Rebecca H.
Canvas took a bit to arrive but the item itself is amazing! Just finished painting it yesterday and it looks so realistic. Would highly recommend.
Kasyne M.
It’s obviously not finished, but this is the most sentimental thing that I own. The man in this picture is my oldest brother, who unexpectedly passed away in April. He would’ve turned 30 years old May 17th. I will cherish this painting forever.
Austin P.
Top notch quality, you should know though, it’s a very detailed picture and it’s very tedious. It’s not something you’re going to complete in a weekend! Be prepared for a big project!
Melissa O.
I am not very pleased with this purchase. The picture colors are not really true to the picture that I sent in and some of the paints are dried up and not usable. I expected better quality than what I received. The concept is super cool but the product could be better in my opinion. Would not recommend. This is very time consuming only to find out that you can't use some of the paints because they are dried up.
Barbara M.
The lines and numbers were SO dark on this ine, so it was very hard to cover them with the paint. This is a problem on many of the kits I've ordered.
Barbara M.
The paints were thick enough to cover the numbers and lines this time. That's a good thing. It would be nice if the lines and numbers weren't so dark, though....
Leila G.
Very nice. Will purchase again. Only issue was some of the pieces to color were small and didn’t have numbers so I had to improvise
Trevor
Came very bent with a crease in it and has not responded to any emails asking for a new product or refund.
Elsa P.
The paint quality is very inconsistent, as some are way too thick and clumpy (requiring just the right amount of water added to each brush stroke to fix the clumpiness), and others are very thin and watery already. It’s basically impossible to paint without adding unwanted textures.
William
My order status was never updated, I never had a reply to my emails at customer service. I was highly surprised when the package actually showed up to my door 3 months later.
Abby U.
I was a little disappointed. Some of the numbers and spaces were printed so small that they are very difficult to see. Also, there is branding stamped on the border of the canvas which I wish was just left blank or stamped on the back perhaps. I will need to find a frame that shows the painting but covers up the branding. Overall, it still made a good gift for my friend, but I would change a few things.
Erin L.
i loved my paint by number! it was very easy to do and turned out so well and realistic!
Thomas W.
The canvas was what I expected but would have been better if it was pre-stretched onto a frame. Since it wasn't, it arrived in a flattened state with creases in the canvas that are not coming out. Should have been shipped in a protective tube to keep it from getting creased.
Kaemon
I would give 0 stars if I could. Never received tracking info or package. Useless
katie c.
Absolutely love my painting! Easy to work with and very forgiving! I will definitely be purchasing another one!
Brian K.
Painting was very detailed. Will order again.
Steve S.
Great quality and the end painting looks awesome. I also appreciated the way they worked with me on the proof. I was able to make several adjustments and improvements.
Keileigh S.
I’m still working on it but it’s coming along great. Will be coming back again and may try other sets you have! Love you!
Luddy Q.
The project was very manageable and the results were exceptional.
Yanira N.
I enjoyed the portrait I painted my great nephew for my niece as a Mother’s Day gift. I’m going to order another one
Carol K.
Love the product.
LaTonya
Never received my package.
Annalee H.
ordered on January 30th and my friend received it on March 15th. I had read previous reviews that said it can take this long and boy were they right! quality of product is great just order ahead!
Jenlyn M.
I actually liked the overall product. It’s affordable, very customizable, and very detailed. The only negative was my 2-month shipping time. I thought I would have ordered it in time for a loved one’s birthday but it didn’t, so I’m still painting it but will give it as a very belated gift.
Ashley S.
Some of the paints came a little dry, but otherwise I'm happy with my custom paint by number! I have it almost finished
Janice H.
Finally, a company that got the custom colors right !! Love that!
However, it took MONTHS to get my painting. I even forgot I ordered it
The numbers are tiny, and I have to use a magnifying glass!
Carol S.
Great picture. Bought as gift and she loves it
Alex W.
Amazing art work, easy to follow!
MATTHEW B.
It came out great and the material is quality, but it arrived 2 months later than it said it would.
It gave around a 3 week arrival time, which is perfectly reasonable, but by the arrival date it had been delayed by another month. After that month it showed progression, but updated to add another month. Be sure to order far in advance.
I'm not a robot I promise
Eric
Wish I ordered the more detailed one but they loved it
Jamie M.
So the finished product looked great and worked with the picture. But the customer service sucks! It took a month and half to get it, with little reply from them for an update. And about a third of my colors were half dried out and had to be extremely moistened to lay smooth and not chuncky and blotchy.
Michelle W.
Canvas is great quality.
The paint is really nice to work with.
The brushes aren't spectacular. I bought the extra set but didn't really like them.
Overall great product and great price.
Highly recommend.
I will be ordering more for sure
Sarah W.
the shipping took a long time but it was totally worth it!
Jeremy O.
The paint by number picture that I had custom made came out spectacular. I’m excited to see how it looks when it’s finished.
Robin S.
I would really love to review my custom painting, but I still haven't received it!!!
Yashpreet S.
It is fun to make custom pictures for your loved ones. But the delivery is so late , i thought i would not be able to make it before my mom's birthday. But hopefully it was done, nd she is too happy.
Jenaya M.
Ordered about 2 weeks before Christmas, checked on the status, knowing that it wasn't going to make it in time. The online status checker said that my order couldn't be found. Weird. So on Friday before Christmas I sent a message, didn't hear back. (Still no biggie since the holiday time) Waited until after new years to follow up a 2nd time. STILL NOTHING. so I did the charge back process since it had been a while and no communication. Then all of a sudden my order is at my door and now I have to spend even more time with bank to clear up that it wasn't a charge back anymore. Such a waste of time. Don't recommend just based off of customer service.
Erin O.
My sister in law is going to love this gift of her wedding photo!! so fun to do. turned out great!
Tad S.
The order was very slow to arrive - it took a month to receive. I actually filed a dispute with my credit card issuer. Then the products arrived. I purchased this picture and frame in the middle of December for my wife for Christmas and it arrived toward the end of January. The products themselves were fine.
Barbara M.
The only suggestion I would have is to include higher quality brushes.
Pam M.
I haven’t finished it yet but I’m excited about it. Thank you!
Monica J.
The canvas was difficult to see some numbers because they were completely too small or blurred even with a magnifying glass which was terribly disappointing. There is no phone number to call anyone regarding the terrible service. I paid for a rush order and received the canvas late for a Christmas gift. I paid for 2 canvases and only ordered one. I just threw the second one away. The painting turned out well but mostly because I made significant modifications to it.
Lanette J.
I love my both of my pictures I am excited to start painting them.
Chalice T.
I have had so much fun painting this picture of my pup. I still have a way to go to complete it, but I know it will be worth it.
Deborah V.
I absolutely love how it turned out! Very accurate and well done, I will definitely be ordering again!
grey s.
product was good. I was disappointed in the delivery. was a Christmas present and I chose this company (many competitors offer similar product) because it said it would be delivered by Christmas. It took about 5 weeks to receive. well after Christmas.
Keely W.
This is my 5th painting from this website! I have always had a great time painting these; my complaint is the customer service is impossible to reach through their email. I sent multiple emails with no response, I finally found them on instagram and reached out through there due to the last order I received the canvas was slightly damaged because of the way they shipped it. I ordered the largest size and it was literally folded into a square and put into a bag. I saw on their instagram that they had put orders in a box and I wish they had done that with mine. Anyways, still no resolution even when I was able to get in touch through instagram. ive never had issues before because everything came in in perfect condition. Disappointed because this is a painting of my mom who recently passed away and I was excited to do this, I have started it anyways, but upset it's not in perfect condition as to be expected. I would even settle for a simple discount, but from reading on their website it states that if a product is damaged they send a free replacement, they seem hesitant to do so for whatever reason.
Stephanie O.
I loved creating it and think it turned out great. The only downside was shipping took about a month
Erica S.
The painting was beautiful when completed, easy to do and dried quickly so there were no smudges. However, I ordered 2 paintings and only received 1. I emailed customer service and never heard back.
Zach R.
Still painting it but already have an idea for another one!
Ric G.
Wait a long time for it arrived. Still waiting on one last communication was December 28 it’s January 28 so I don’t have hight hope. Not sure if I do it again
Dana B.
The product is great but it arrived too late for Christmas- 4 weeks
Jana J.
Nice item happy with it. But not happy with your customer service. Tried to contact you over Christmas with status, no customer service was available. No phone #. No contact info at all.
Adriana R.
This is the second time I've ordered a painting from this site and I LOVE it! I made the first one for my home and I had so much, and now ordered one to make for a friend. It definitely takes a lot of patience to finish but worth it
Robbi L.
I’m meditating as I paint and missing him (he died 11/21/22)…but this soothes my heart. I’m not rushing; I spend about 1/2-1 hour a day; it’s my quiet time; reflecting back to good times. It’s truly a great way to honor him, spend time healing and feeling loved again.
Waylan C.
About half way done and loving it. It’s a project that me and my daughter are doing together. The experience is amazing and the painting is coming out great! Will be ordering more. I think I might make this a yearly Christmas gift that will eventually decorate all of my walls.
Alaina K.
100% exact match to the photo I submitted! Overall great quality canvas, brushes and paint. The numbers are super small and a magnifine glass is needed to paint. Some colors are hard to differentiate but that could all be the photo I chose. This was a gift for my mother in law and she absolutely loved it! Would buy again!
Linda D.
My granddaughter is having a blast painting her photo. She misses the horse and this brings her comfort. She will cherish the process and the final artwork
Tyler S.
My girlfriend loved her custom paint by numbers!
Stephanie N.
It was so easy and came out great!
Christina C.
I have not yet even received my order so I can’t write a review. It has now been almost 2 months since I ordered.
ethan f.
Purchase the smallest one with the least amount of detail, it came out great and I'm pretty happy with it, the only things I didn't like is that I didn't get to see what my picture would look like as a painting, so I wish I got the more detailed version because of the image I chose, and it took over a month to receive.
Highly recommend ordering it early if its a gift and getting the larger and more detailed version.
Ariel A.
I absolutely loved painting this! I have ordered custom paint by numbers before and I will definitely order again. Such a great project
Allessa D.
This company was very easy to work with!! All I did was upload my custom pictures and they took care of the rest! I purchase these for my employees as our holiday party/gift and they LOVED them!! They also shipped super quickly. I highly recommend!
Barbara M.
I am SO pleased I have begun using Painted Memories for my art projects! Their paint is of exceptional quality and the different levels of difficulty are good for someone who likes a challenge!! Keep up the great work.
Barbara Madsen
Angela N.
. Would like to have larger amounts of paint so I don’t run out of certain colors.
Joni-Beth A.
My partner asks for a painted memmory every Chrismas! It's such a great gift idea and never disappoints.
Massimo C.
Very fun and great experience
nicole a.
I love this company and this painting! Would 100% buy again :)
Carrie L.
I had so much fun painting my Boss’s horse for her as a Christmas present. This was challenging but rewarding.
JoAnn K.
First time ordering from this company, but everything went smoothly. The picture I sent in was that of my mini Goldendoodle Finnegan and I can hardly wait to start it - definitely looks like him.
Marla C.
The colors were to yellow. There were to many colors for the picture.
Lauren D.
I absolutely loved painting this special memory! It made such a wonderful gift. It took time, but it was very relaxing.